SANParks prepares for impending international travel cancellations
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With international travellers flocking to South Africa this summer, many set their eyes on the country's diverse national parks.
However, with travel bans and the future of travel up in the air due to the new variant, South African National Parks (SANParks) is bracing itself for mass booking amendments from residents of various countries across the world.
SANParks has revised its rules to accommodate international travellers who could not travel due to the bans.
The managing executive for tourism development and marketing, Hapiloe Sello, said these unfortunate developments call for a proactive approach to minimise adverse impacts on clients.
“We have decided that booked clients from the countries that have introduced travel bans to South Africa will not be charged fees or penalties for amendments and postponements for a 12 month period from the date of 26 November 2021 until such time as the travel bans are lifted. Affected clients are welcome to contact our reservation offices to postpone their reservations to later dates. We encourage guests to opt for SANParks to retain their deposit payments until they are certain about their travel plans and to only consider cancellations and refunds as a last resort," said Sello.
She said cancellations due to other reasons outside of travel bans will continue to be subjected to the standard cancellation terms and conditions.
“We want to assure our visitors, particularly local travellers, that our national parks remain open and quite likely amongst the safest destinations to travel to."